After new top-management joined the company, the experience of elder generation and classic management practice had to face the challenge to be more flexible, act fact and follow the constant changes in the market.

We run a set of events that allowed company:
- to define the goals and values for the next year
- align with the clientoriented approach
- start thprocess of generating new products and services for current client base

Strategic planning session for all employessпанию

Weekly community sessions and workshops "Innovative enviroment" for salemen and product managers on the following topics:

Design Thinking

Lean Startup

Customer
Journey Map

Customer
Development & JTBD

On each worksohop employess were choosing several topic and using innovative frameworks:
— defined underserved needs of current clients
— run problem and solution interviews
— built prototypes
— created action plans of intergrating new approaches into their routines and business processes

Signle workshop has the effect of extinction, if new skills are not integrated into daily work. By developping the cycle of weekly lectures we managed to create a habit in the company to be open to new frameworks, test them and take the best of them into their business processes. We have created truly innovative and open-minded community that were spreading the word about their experience across the company and became evangelists about new innovative cases

Deputy director of HR departnment
Technoserv company group